Frequently Asked Questions

I am trying to pay with my mobile phone, but the payment window doesn't come up.

Payment/Cancelation
Author
solutionen
Date
2023-09-19 16:04
Views
20
When the pop-up window function is deactivated in your mobile phone browser, the payment window cannot pop-up. Please, activate the pop-up function in the setting, and then, proceed with your payment.

 

iPhone/iPad : Setting > Safari > Deactivate pop-up blocker, deactivate warnings for forged websites

Mac : Open Safari and choose Safari > setting (environment setting) on the menu bar.

 

Web site : Choose the option for allowing all or part of pop-up windows.

Set-up on the security tab for displaying a warning sign in case you visit a forged website.
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