Frequently Asked Questions

  • I have made the payment. Where can I watch videos?
    You can watch videos on 'My Classroom'.

    [How to watch videos]

    1) Log in on Infidelity Solution.
    2) Make payment for the video you want to watch.
    3) Click 'My Classroom' on the menu on the top.
    4) Click the video you have made payment for.
    5) Watch the video.
  • How can I make payment?
    Click 'Proceed to make payment' on 'Shopping Cart'.
  • How can I change member information?
    Click 'Member Information' on the top of the homepage and choose 'Change Personal Information'.
  • What can I do when I forget my password or when I wnat to change password?
    [When you forget your password]

    Click 'Log In' on the top of the homepage and choose 'Find Password.

     

    [When you want to change password]

    Click 'Member Information' on the top of the homepage and choose 'Change Password'.

     
  • How can I withdraw my membership?
    You can enter 'Member Information' page on the top of hompage and click 'Delete Account'.

    All your personal information will be deleted and may not be recovered after you delete your account.

    Please, make careful decision for deleting your account.

    You can register as a new member again after you delete your account.
  • Can I access the site from more than one device at the same time?
    You must access the site from only one device at one time.

    When you access from more than one device, only the latest access becomes to be valid to access. The former access is automatically logged out.
  • How can I register to become a member?
    Click 'Member Registration' on the top of the homepage.
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